Cookies Policy

This Cookies Policy explains how Stobio uses cookies and similar technologies on the Stobio marketing website (stobio.com) and the Stobio Platform. Please read it together with our Privacy Policy.

1. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser, remember preferences, or analyze how the site is used. Cookies are typically classified as:

2. Cookies on the Stobio Marketing Website

The Stobio marketing website (stobio.com) currently uses no cookies or browser storage (no localStorage or sessionStorage) for analytics, advertising, or personalization. It serves static content only.

Stobio's product is server-side tracking; we do not place third-party advertising or tracking pixels on our own marketing site.

3. Cookies on the Stobio Platform

When you sign in to the Stobio Platform ({slug}.stobio.com, admin.stobio.com) we use strictly necessary first-party cookies and local storage to:

These cookies are essential for the Platform to function. They are not used for tracking across other websites and they expire when you sign out or clear your browser storage.

4. The Stobio Loader Script on Customer Sites

Stobio is a server-side tracking tool. When a Stobio customer installs the Stobio loader on their own website, the loader may use a first-party cookie on the customer's domain to identify returning visitors for the customer's own analytics purposes. This cookie is set on the customer's domain — not on stobio.com — and is controlled by the customer in their role as the data controller for their site. Stobio does not set cookies on third-party domains for cross-site tracking.

5. Third-Party Cookies

The Stobio marketing website does not place third-party cookies. The Stobio Platform may load third-party assets (for example fonts) which are configured to minimize cookie usage. If, in the future, we add features that rely on third-party cookies (e.g. embedded analytics or support widgets), we will update this Policy and, where required, request your consent.

6. Cookie List

NamePurposeDurationType
stobio_sessionMaintain signed-in session on the PlatformSession / up to 30 daysStrictly necessary
stobio_csrfCSRF protection for authenticated requestsSessionStrictly necessary
stobio_localeRemember selected language to render the Platform UI in the correct locale; required for the interface to function consistently across requests.Up to 1 yearStrictly necessary

Cookie names and durations may change as the Platform evolves; the list above describes typical usage at the time of this update.

7. Managing Your Cookies

You can manage cookies through your browser settings. Most browsers let you delete existing cookies and block new ones:

If you block strictly necessary cookies, parts of the Platform may not function correctly (for example, you may be unable to sign in).

8. Changes to this Policy

We may update this Policy from time to time. The most recent version is always available on this page.

9. Contact

For questions about cookies please contact: support@stobio.com